TelQuest

Integrations

Works with the tools you already use.

Embedded calling, screen pops and click-to-dial across the CRM, collaboration and helpdesk products your team already lives in.

Native integrations

Certified plug-ins for the platforms you depend on.

Connect once from the dashboard. Every call, voicemail and recording flows into the right record automatically.

  • Microsoft Teams logoCollaboration

    Microsoft Teams

    Place and receive calls inside Teams using your TelQuest number, with presence sync and one-click transfer to any extension.

    • Direct Routing certified
    • Presence and status sync
    • Transfer to any extension
  • Salesforce logoCRM

    Salesforce

    Click-to-dial from any record, automatic call logging and a screen pop with the matching contact before you pick up.

    • Click-to-dial from any object
    • Auto-log calls and recordings
    • Inbound screen pops
  • HubSpot CRM logoCRM

    HubSpot CRM

    Dial straight from contact and deal records. Every call, voicemail and recording syncs to the timeline automatically.

    • Two-way contact sync
    • Calls logged on the timeline
    • Workflow triggers on call events
  • Zoho logoCRM

    Zoho

    Embedded calling inside Zoho CRM, Desk and Bigin, with searchable recordings attached to every interaction.

    • Embedded dialer in CRM and Desk
    • Searchable recording archive
    • Lead and ticket auto-creation
  • Slack logoCollaboration

    Slack

    Get DMs for missed calls and voicemails, share recordings to a channel and start a call from any user profile.

    • Missed-call and voicemail DMs
    • Share recordings to channels
    • /dial slash command
  • Google Workspace logoCollaboration

    Google Workspace

    Sign in with Google, sync contacts and calendar, and route calls based on availability across the whole team.

    • Single sign-on with Google
    • Contact and calendar sync
    • Availability-based routing

Open API

Build your own with our REST API and webhooks.

Every call event, recording and provisioning action is available over a documented REST API and signed webhooks. Bring TelQuest into the line-of-business tools we haven't covered yet.

  • REST API for numbers, extensions and call flows
  • Signed webhooks for every call lifecycle event
  • OAuth 2.0 with scoped, revocable tokens
  • Sandbox tenants for safe development
POST /v1/calls
{
  "from":     "+442045250100",
  "to":       "+447700900123",
  "record":   true,
  "metadata": {
    "crm":       "salesforce",
    "contact_id":"0035g00000XyZ12"
  }
}

Don't see your tool?

We ship new integrations every quarter. Tell us what you use and we'll prioritise it on the roadmap.

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