Cookie Policy

1. What cookies are

Cookies are small text files stored on your device when you visit a website. They let the site remember your actions and preferences (such as login, language and consent choices) over time. We also use similar technologies like local storage and pixels, this policy covers all of them.

2. How we use them

TelQuest uses cookies to keep the website and platform secure, to remember signed-in users, to understand which pages are useful, and, where you consent, to measure marketing performance. We never use cookies to listen to calls or read message content.

3. Cookie categories

Strictly necessary

e.g. session, csrf, cookie_consent

Required to deliver the website and core platform: authentication, security, load balancing and remembering your cookie preferences. These cannot be turned off.

Analytics

e.g. _ga, _ga_*, plausible

Aggregated, anonymised statistics that tell us which pages and features are used so we can improve the product.

Marketing

e.g. _fbp, li_fat_id, utm_*

Used to measure the effectiveness of our advertising and to deliver more relevant content. Only set with your consent.

4. Manage your preferences

Choose which non-essential cookies TelQuest may set on your device. Strictly necessary cookies cannot be turned off because the site will not function without them.

Your choice is stored locally as telquest_cookie_consent_v1 and applies to this browser only. Other browsers and devices need their own preferences.telquest:cookie-consent-changed

5. Contact

Questions about this policy can be sent to hello@telquest.co.uk or by post to 3rd Floor, 86–90 Paul Street, London, EC2A 4NE.